Research firm MarketsandMarkets valued the current retail artificial intelligence market at $31.12 billion globally and expects it to reach $164.74 billion by 2030, growing at a compound annual rate ...

MuleSoft has launched full lifecycle AsyncAPI support, enabling organizations to power artificial intelligence agents with real-time data through seamless integration with event-driven architectures ...

Is your WFM forecasting method phoning it in?Traditional WFM methods of forecasting and scheduling are based on outdated paradigms from phone calls. Our new reality is digital, and your WFM solution ...

Looking back on Customer Experience Day, it’s clear that CX has never been a more critical factor for success in retail. CX Day, which was held on Oct. 1, is a global day of celebration, honoring the ...