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Lyft, Anthropic
Ride-hailing platform Lyft ties up with Anthropic for AI-powered customer care
Lyft said on Thursday it has tied up with Amazon and Alphabet-backed startup Anthropic to roll out artificial intelligence tools for the ride-hailing platform's customer care operations. The company said it has been using Anthropic's Claude AI model,
Lyft’s new AI customer assistant is powered by Anthropic’s Claude
Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for customer service inquiries for both
Lyft Partners with Amazon (AMZN) and Anthropic to Use AI for Customer Service
Ride-hailing company Lyft (LYFT) has partnered with Amazon (AMZN) and Anthropic, an AI startup backed by Alphabet (GOOGL), to introduce
Lyft is using Anthropic’s Claude AI for customer service
In an example provided by Lyft, a driver asks the chatbot for the requirements for driving for Lyft in their area, to which the chatbot responds with a list of five requirements. How well the new AI-powered service requests will go over with drivers remains to be seen.
Lyft and Anthropic join forces to enhance rideshare experience with AI
Rideshare company Lyft (NASDAQ:LYFT) and AI firm Anthropic are teaming up to develop new products aimed at improving the rideshare experience for millions of users. The collaboration will focus on creating customer-centric AI products and features to benefit Lyft's community of over 40 million annual riders and more than 1 million drivers.
Gothamist
3h
Uber and Lyft drivers targeted in robberies across NYC, police say
Three suspects have been stealing drivers’ phones and using them to transfer themselves at least $37,000 in cash, according ...
2d
21 Analysts Have This To Say About Lyft
21 analysts have shared their evaluations of Lyft LYFT during the recent three months, expressing a mix of bullish and ...
6d
on MSN
Biden’s FTC launched last-minute Uber, Lyft probe over alleged collusion in stiffing NYC drivers
The FTC inquiry was launched on the same day that Lina Khan announced she was stepping down as chair of the agency.
2d
Some Uber, Lyft drivers say pay has declined since new minimum wage enacted
It’s not that these drivers are making below the new minimum, it’s that it has become much harder to make more, local drivers ...
6d
on MSN
Detroit rapper Dank DeMoss sues Lyft, alleges driver refused ride due to her weight
A Detroit rapper is suing rideshare company Lyft after a driver allegedly refused to give her a ride because of her weight.
17h
on MSN
NYC proposes pay hike for Uber and Lyft drivers that would curb lockouts
The Taxi and Limousine Commission proposed changes to its minimum-pay formula that it says will boost driver pay — and keep ...
7d
A Michigan rapper says a Lyft driver denied her a ride due to her size. She's now suing.
Detroit-based rapper Dank Demoss has alleged that a Lyft driver refused her a ride because of her weight. She's now suing ...
7d
on MSN
Detroit rapper Dank Demoss sues Lyft, alleges she was denied a ride over her weight
I was embarrassed, and I felt some type of way about it,” the 29-year-old said of the ordeal. “I haven’t really left my house ...
Her Campus on MSN
22h
Lyft’s Puppy Bowl 2025 Discount Will Make Pet Rides Much Cheaper
If you need to travel with your dog or cat the week of the Super Bowl, Lyft's Puppy Bowl 2025 discount is here to help save you money.
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Related topics
Anthropic
Uber
Artificial intelligence
Amazon
Claude AI
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