American Airlines created the first airline frequent flier program in 1981. WSJ breaks down how AAdvantage and similar ...

McAlister’s knows what it’s doing when it comes to building loyalty. The 560-unit chain has more than 5.4 million members and ...

A new report offers actionable travel loyalty strategies to create differentiated programs that will inspire lifetime loyal ...

For quick-service restaurants, loyalty programs are no longer a nice-to-have; they are essential tools to keep customers ...

The Charlotte Hornets, in partnership with CrowdPlay and Fanatics, today announced its first-ever fan loyalty program, Buzz ...

PepperJax Grill, a quick service restaurant chain (QSR) headquartered in Nebraska with 29 locations across five states, has ...

The airline successfully merged all its frequent flyers into a refreshed program that promises to 'go the extra mile.' ...

Changes requiring people to spend more to move up in program’s tier status have received mostly negative reviews from its ...

Everyone’s heard the pitch that if a deal goes well there could be better terms on the next one, but how much better are we ...

Carnival Cruise Line's latest VIFP loyalty gift continues to generate controversy, but are some guests taking their feelings ...

The Air France-KLM Flying Blue program is beneficial to families in a very tangible way. Through the Flying Blue Family ...

Landline Co., which has offered shuttle-bus service between Northern Colorado Regional Airport and Denver International ...