Considering how many of them there are these days, finding the best Lego sets can feel like looking for a brick in a haystack of bricks. More than a dozen ranges and countless models are available ...

BIG FLATS, NY (WENY) -- NYSEG will host an event next week for customers who have questions about their utility bills. The utility company is calling it a "Community Connection" event; it will be held ...

LANCASTER, N.Y. (WKBW) — 7 Problem Solvers continues to receive complaints from NYSEG customers about their high energy bills. It has been a hot topic and a story we've been following since July ...

IS HEARD IN DISCUSSIONS AROUND IMPLEMENTING THE OVERDOSE PREVENTION CENTER. FOR THE LAST MONTH... MANY OF YOU WROTE TO US. ABOUT YOUR CLIMBING ELECTRIC BILLS FROM NY-SEG. TONIGHT...THOSE CUSTOMERS ...

NYSEG has launched a pilot training program aimed at improving customer service by reducing call transfers and enhancing representative expertise. The initiative, which began in January, seeks to ...

Pickup trucks are the bestselling vehicles for a number of reasons, drawing a diverse crowd of customers. Some shoppers need to tow trailers or haul bulky work supplies, while others like the ...

BINGHAMTON — New York State Electric & Gas and Rochester Gas & Electric are warning customers about an increase in scams and are reminding them to remain vigilant. Customers should never give ...

Sometimes, like during high winds or a vicious storm, you aren't surprised. Other times, the outage is unexpected, possibly caused by equipment failure or an accident. Advertisement Article ...

BEEKMANTOWN, N.Y. (WCAX) - A major New York utility wants to connect with customers to help provide transparency over high electricity rates. New York State Electric and Gas is offering one-on-one ...

Michael McWhertor is a journalist with more than 17 years of experience covering video games, technology, movies, TV, and entertainment. The Lego Group and The Pokémon Company are teaming up for ...

TWIN TIERS REGION (WETM) — The hundreds of NYSEG and FirstEnergy customers who are still without power the day after severe weather caused dozens of outages across the Twin Tiers should have ...