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Lyft, Anthropic and Claude
Lyft’s new AI customer assistant is powered by Anthropic’s Claude
Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for customer service inquiries for both
Lyft uses Anthropic's Claude chatbot to handle user complaints
Lyft is partnering with Anthropic to bring the startup's AI tech to its platform. "Anthropic, known for its human-centric approach to AI, will work with Lyft to build smart, safe, and empathetic AI-powered products that put riders and drivers first,
Lyft is using Anthropic’s Claude AI for customer service
Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is already being put to use handling service inquiries from drivers, reducing the average resolution time for a request by 87 percent, the company said.
Ride-hailing platform Lyft ties up with Anthropic for AI-powered customer care
Lyft said on Thursday it has tied up with Amazon and Alphabet-backed startup Anthropic to roll out artificial intelligence tools for the ride-hailing platform's customer care operations. The company said it has been using Anthropic's Claude AI model,
2d
21 Analysts Have This To Say About Lyft
21 analysts have shared their evaluations of Lyft LYFT during the recent three months, expressing a mix of bullish and ...
14h
on MSN
NYC proposes pay hike for Uber and Lyft drivers that would curb lockouts
The Taxi and Limousine Commission proposed changes to its minimum-pay formula that it says will boost driver pay — and keep ...
2d
Some Uber, Lyft drivers say pay has declined since new minimum wage enacted
It’s not that these drivers are making below the new minimum, it’s that it has become much harder to make more, local drivers ...
6d
on MSN
Biden’s FTC launched last-minute Uber, Lyft probe over alleged collusion in stiffing NYC drivers
The FTC inquiry was launched on the same day that Lina Khan announced she was stepping down as chair of the agency.
6d
on MSN
Detroit rapper Dank DeMoss sues Lyft, alleges driver refused ride due to her weight
A Detroit rapper is suing rideshare company Lyft after a driver allegedly refused to give her a ride because of her weight.
7d
A Michigan rapper says a Lyft driver denied her a ride due to her size. She's now suing.
Detroit-based rapper Dank Demoss has alleged that a Lyft driver refused her a ride because of her weight. She's now suing ...
1d
‘I will kill you:’ 2 men indicted federally in violent carjacking of Birmingham Lyft driver
Kyone D’Mias Harris and Brandon Taylor Ezell, both 24, are charged with carjacking and possession of a firearm in furtherance ...
7d
on MSN
Detroit rapper Dank Demoss sues Lyft, alleges she was denied a ride over her weight
I was embarrassed, and I felt some type of way about it,” the 29-year-old said of the ordeal. “I haven’t really left my house ...
Her Campus on MSN
19h
Lyft’s Puppy Bowl 2025 Discount Will Make Pet Rides Much Cheaper
If you need to travel with your dog or cat the week of the Super Bowl, Lyft's Puppy Bowl 2025 discount is here to help save you money.
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Related topics
Uber
Anthropic
Claude AI
Federal Trade Commission
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