Even as airport travel gets busier and more expensive, California airports are still leaving passengers satisfied after their flights. In fact, one airport in Southern California was rated the best in its class for passenger satisfaction.

Portland International Airport climbed in J.D. Power’s annual airport satisfaction ranking, coming in at No. 8 out of 27 large airports. That’s up from No. 12 in 2023. PDX last ranked at the very top among airports its size in 2016,

Charlotte Douglas International Airport ranks below average for customer satisfaction among mega airports in the United States and Canada, according to a new J.D. Power survey. Why it matters: Charlotte's biggest issue is a problem every airport wants to have — it's seeing a record number of passengers,

The world's busiest airport in Atlanta is one of the lowest large airports when it comes to customer satisfaction, a new report from J.D. Power reveals.

Despite investments in infrastructure and customer service, Philadelphia International Airport (PHL) continues to poll badly in satisfaction among large airports in the U.S., writes Emma Dooling for Philadelphia Business Journal.

San Diego International Airport has placed near the bottom of the list of large airports in North America based on a customer satisfaction study by J.D. Power.

SEA also was near the bottom of the rankings in 2023, which the airport wasn't surprised by given the many ongoing construction projects.