Apple’s Preference Ranking Guidelines: Leaked doc reveals scoring system for AI-generated responses
An Apple document reveals how AI digital assistant responses are rated for harmfulness, truthfulness, satisfaction, and more.
TechBullion5d
Why Most Companies Get Customer Experience Trends Wrong in 2025
Customer satisfaction levels in the UK have plummeted to their lowest since 2010, despite heavy investments in experience ...
TD Bank sinks to last place in Philadelphia market for retail customer satisfaction, per J.D. Power
TD Bank tumbled to a tie with Truist Bank in Pennsylvania for the least satisfied retail customers, according to J.D. Power's ...
The Car Guide8d
Tire Brands With the Highest Satisfaction Score in 2025
Customer satisfaction with tire traction and handling is down from a year ago and affects brand loyalty, according to J.D.
Crowdfund Insider3d
Retail Bank Customer Satisfaction on the Rise: JD Power
In an uncertain economic environment in which overall consumer financial health, total deposits, annual household income and total investments are declining, ...
Top 5 banks in Pennsylvania for customer satisfaction: J.D. Power
JPMorgan Chase & Co. (NYSE:JPM) gets the top ranking from customers in Pennsylvania, but the state’s — and Pittsburgh’s — ...
Retail Bank Customer Satisfaction Surges as Banks Ramp Up Customer Support in Uncertain Economic Environment, J.D. Power Finds
In an uncertain economic environment in which overall consumer financial health, 1 total deposits, annual household income ...
Salt River Project Makes Powerful Statement, as Satisfaction With Energy Utilities Dips Overall, ACSI Data Show
Residential customer satisfaction with energy utilities slips 1%, according to the 2025 ACSI Energy Utilities Study.
Morningstar8d
Retail Bank Customer Satisfaction Surges as Banks Ramp Up Customer Support in Uncertain Economic Environment, J.D. Power Finds
This year, banks have stepped up their efforts to educate customers on fee structure and ways to avoid fees, which has played a key role in boosting customer satisfaction scores. The percentage of ...