"My constituents are having trouble understanding how their bills have skyrocketed when their usage has not changed," ...

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Steuben County Chair Kelly Fitzpatrick announces a Community Connection event for NYSEG customers in the Steuben County area ...

Over the past couple of weeks, people have been expressing frustration with NYSEG billing. Now, five legislators are calling for an independent investigation into the issues customers have been havin ...

A Chemung County Legislator has called for a bipartisan investigation by the New York State Legislature into New York State ...

LOCKPORT, N.Y. (WIVB) — New York State Electric & Gas (NYSEG) is continuing its roll out of smart meters in Western New York. At an open house on Wednesday, customers in the Lockport area had ...

NYSEG hosted a series of meetings in Western New York to discuss billing issues and smart meters. You can read more here and watch our report below. 'I can't afford it': NYSEG customers leave ...

(WBNG) -- UPDATE: According to NYSEG, the outages in Tioga County were due to an equipment issue that was quickly remedied for fewer than 200 customers. NYSEG added the cause for Broome County’s ...

New York Beer Project must pay $225,000 after settling a discrimination lawsuit, NYSEG to hold a smart meter open house in ...

The president and CEO of New York State Electric & Gas met with community members Wednesday at Lockport Town Hall to answer questions about smart meters. NYSEG is seeking the go-ahead from ...

The investments are needed to meet the growing energy demands of homes and businesses and protect the community against severe weather threats, NYSEG officials said. Representatives from New York ...