NJ Transit’s riders have been without a customer advocate for the past for two years and seven months, longer than the time the first advocate worked in the position. Riders could finally get a voice ...

The elephant in NJ Transit’s room is the continuing lack of a customer advocate. Members of the public have spent years inquiring almost every month at the agency’s board meetings about when the ...

Opinions expressed by Entrepreneur contributors are their own. Your company’s most valuable asset doesn’t even show up on your financial statements. That asset is your customers. If you don’t have ...

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