Some of Australia's leading universities won't give a timeline for changes to their complaints systems after the Labor MP who ...

A lack of confidence in the NHS complaints process means some people are taking no action when they experience poor care, according to the patient champion. There is also “little evidence” that ...

The complaint data becomes increasingly valuable as insurance ... A high reversal rate may indicate a company’s grievance ...

Horry County is once again leading the Palmetto State in the number of complaints about homeowners associations.

A lack of confidence in the NHS complaints process means some people are taking no action when they experience poor care, according to the patient champion. There is also “little evidence ...