This article appears in the August 27, 2009, issue of ISO&Agent Weekly. Agents need proper training to sell well in the payments industry, but some ISOs forego sales-skills training and focus instead ...

A couple of weeks ago, I was talking to one of our coaching clients and he told me about a conversation he had with his niece who had just graduated from nursing school. She had called him for ...

If you’re in the role of salesperson yourself or you’re footing the bill for a sales team, how do you know what selling-skills training is best? What skills are actually “trainable,” and how will your ...