A emergency call handler has opened up about the heartbreaking reality of their job – and it's made many people reflect on how and why the emergency service is used ...

People have been left heartbroken after hearing about the calls 999 handlers receive on an almost daily basis - and it has ...

A 999 call handler has revealed the emotional reality of working in emergency services - and it has made people stop and ...

Durham Police call handlers were kept busy over the festive period dealing with hundreds of calls to the force control room.

Warwickshire Police has shard some of the most inappropriate 999 calls received by the control room in 2025. The emergency service number is meant for, well emergencies, but some residents obviously ...